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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 36472
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I just purchased a security package and need to know if they

Customer Question

I just purchased a security package and need to know if they are a real company or a scam company. This happened to me a few months ago and now this new company contacted me saying they represent you and that I ad virus & had been hacked.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. This looks like a scam. Usually, any company that tries to contact you first is scamming you. You should always ignore any phone call or email message or popup window that you do not know or that you are not expecting.

What is the security package that you just purchased?

What is the company name that contacted you?

Is there any issue with your computer?

Please reply at the box below. Thank you.

Expert:  Viet - Computer Tech replied 1 year ago.

Also, do you have Windows XP, Vista, or 7 or 8 or 10?

And was there any issue with your computer previously that you needed help from that company?

Please type at the box below, then click on the Send button below to communicate with me. Thank you.