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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Could you help me upgrade my disk drive so window 10 came be

Customer Question

could you help me upgrade my disk drive so window 10 came be downloaded?
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. What's the model of your computer?

Do you mean your disk drive is out of space? Or is it something else?

What is the error or message when downloading windows 10?

Please reply at the box below. Thank you.

Customer: replied 10 months ago.
said that my diskdrive needed to be update and i am out of space
Customer: replied 10 months ago.
said something about cpu
Customer: replied 10 months ago.
also
Customer: replied 10 months ago.
or you with micorosoft?
Expert:  Viet - Computer Tech replied 10 months ago.

I fix both Microsoft Windows computers and Apple Mac computers. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you? Please reply at the box below. Thank you.

Customer: replied 10 months ago.
Expert:  Viet - Computer Tech replied 10 months ago.

Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:

http://www.justanswer.com/remotedesktop/join.aspx?Session=d12989a2-50c0-4d5f-8ceb-0ee411c5aea2

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Computer Tech replied 10 months ago.

It looks like you are away. When you are available, please reply back at the box below to continue. Thank you.