I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Hello,May I ask whether or not you still need help with this problem?Thank you,Jason
Hello and Happy Thursday,
I am glad to hear that you got it up and running. Is there anything else that I can be of assistance with, being that you have me here or would you rather that I send up this task for a refund?