How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 33072
Experience:  Over 20 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

I need to change a date on a letter buy I do still want it

Customer Question

I need to change a date on a letter buy I do still want it to look original
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.

Hi there and welcome

In which program is this letter in?

Customer: replied 1 year ago.
It is a printed letter that was sent to me
Expert:  Richard replied 1 year ago.

Have you scanned it into your computer?

Expert:  Richard replied 1 year ago.

I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.

Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.

I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.

Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.

If you want remote click get extra help. If not simply reply to me.

Thanks,

Richard

Customer: replied 1 year ago.
I am not home yet. I will be home in 20 minutes so I will scan and contact you then.
Expert:  Richard replied 1 year ago.

ok thank you

Customer: replied 1 year ago.
I don't understand the other offer you sent?
Customer: replied 1 year ago.
Does it mean I have to pay 34 and another 28 pounds,
Expert:  Richard replied 1 year ago.

Where I can actually change the date for you on the scan rather then message you on how you can do this.

Customer: replied 1 year ago.
Does it mean I have to pay 34 and another 28 pounds?
Expert:  Richard replied 1 year ago.

Where I can actually change the date for you on the scan rather then message you on how you can do this.

Expert:  Richard replied 1 year ago.

yes its additional as its an additional service, but as I indicated its optional

Customer: replied 1 year ago.
OK that will be better
Expert:  Richard replied 1 year ago.

ok, I do not know which option your referring to.... but if you wish to continue here that's no problem, I am just offering an optional service.

Customer: replied 1 year ago.
I have scanned it
Expert:  Richard replied 1 year ago.

Are you on a windows or Mac computer?

Customer: replied 1 year ago.
Windows
Customer: replied 1 year ago.
Hello
Expert:  Richard replied 1 year ago.

yes I am here, please allow me a few minutes to write out the instructions.

Expert:  Richard replied 1 year ago.

ok, click start, type in

mspaint

And press enter

This is a photo editing program.

Now, what you will need to do is use the eraser icon, and choose the smallest size.

Then rub out the part of the date you do not want.

Then locate the same number for the part of the date you want to put in.

Use the Select tool and select the number

Then press CTRL + C then CTRL + V to make a copy which will be in the very top left

Drag this to where you want it appear.

Repeat this until you have the date set and it will look as the original

Let me know how you go please.

Customer: replied 1 year ago.
You mean start for the computer?
Expert:  Richard replied 1 year ago.

yes, that you click to access your programs

Customer: replied 1 year ago.
My laptop has windows 10 so still learning get where everything is
Expert:  Richard replied 1 year ago.

Its the windows icon in the very bottom left.

Customer: replied 1 year ago.
Where do I locate the number to insert.
Expert:  Richard replied 1 year ago.

somewhere within the letter, as it needs to be the same type of text, so its limited to trying to find the number in the letter or a similar letter.

Customer: replied 1 year ago.
I don't understand
Customer: replied 1 year ago.
Then locate the same number for part of the date you want to put in.Where do I get the numbers on the ms paint?
Expert:  Richard replied 1 year ago.

What is it sorry you do not understand?

Expert:  Richard replied 1 year ago.

within the letter itself, you select it using the selection tool

Customer: replied 1 year ago.
do I type in the number? The select tool does not give me options of numbers just shapes
Expert:  Richard replied 1 year ago.

If you type it in you will see its different.

The selection tool is used to select areas on the letter, so you use the selection tool to select the number (draw a box around it)

Then press CTRL + C then CTRL + V to make a copy which will be in the very top left

Drag this to where you want it appear.

Repeat this until you have the date set and it will look as the original

Customer: replied 1 year ago.
I selected a text box and the number appears differently to the rest of the page
Expert:  Richard replied 1 year ago.

yes, as I said, and why it was not part of my instructions.

Customer: replied 1 year ago.
Just guide me
Expert:  Richard replied 1 year ago.

I have been, with specific step by step instructions, it cannot be broken down any further but as your selecting text boxes, it appears your not reading the instructions I am sending.

Why is this?

Customer: replied 1 year ago.
OK so where do I get the numbers?
Expert:  Richard replied 1 year ago.

as I answered before when you asked this question before...

somewhere within the letter, as it needs to be the same type of text, so its limited to trying to find the number in the letter or a similar letter.

Are you sure you do not wish for me to just do this as it seems your having difficulties reading my messages and instructions.

Customer: replied 1 year ago.
I do not have the numbers in the letter. Only the number 1
Expert:  Richard replied 1 year ago.

Then you will need to find a letter from the same company that has the number in it. I think I am talking to a different person than at the start of this question? As we went through this information before... It's no problem but just let me know please.

But you have to select the number in this letter or similar and copy it to the date so it appears genuine.

Customer: replied 1 year ago.
There's no need to be rude. I now understand what you are saying
Customer: replied 1 year ago.
if I cannot find the other number what do I do?
Expert:  Richard replied 1 year ago.

I am not being rude and sorry if it came over this way, I cannot see who I am talking to, and if this was another person, then it would have been easier to just repeat the entire instructions again, as it was getting very confusing. It should not have been taken as being rude.

If you do not want them to know its been altered, you have to find the number by reviewing other letters, or even part of the reset of the date itself, there is no other way around this.

Expert:  Richard replied 1 year ago.

else as you saw with the text they will see you altered it

Expert:  Richard replied 1 year ago.

Are you still there? Did you complete this?

Related Computer Questions