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Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9267
Experience:  Computer Technician
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I have a lenovo 1304 tablet and when powering on it just

Customer Question

I have a lenovo 1304 tablet and when powering on it just says erasing user data unrecoverable boot loader error [0x19000008] what is this
Submitted: 10 months ago.
Category: Computer
Expert:  Randy Computer Tech replied 10 months ago.

Try these steps: - Power off your notebook - Once you`re sure it`s off, press and hold volume up, volume down and power button simultaneously. (hold those 3 buttons at the same time) -

Once you see the backlight turn on, release power button but keep holding volume up and volume down. - After a few seconds Recovery will appear, you may now release volume up and down buttons. -

Then scroll to the menu using volume up and down - Choose wipe data/factory reset - Confirm the command using power button - Choose "Yes" when "Are you sure?" appears - After seeing the word "Done", choose "Reboot recovery now"

Expert:  Randy Computer Tech replied 10 months ago.

did that work for you?

Please let me know if you need more help.

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