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My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this.
Try un-installing Eudora again, and this time, be sure to delete the Eudora program folder and reboot before the re-install. If you'd like, I can perform these steps for you . This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here.
Ok. That's not a problem. Give me just a moment to try to find another way. I do apologize. I responded, yet forgot to press send. Your address book can be exported and it might be a good idea to do it just to have a backup. I'm pretty sure that we can also export the rest of your data. I'm checking my Eudora program now. Here's how to export the address book.
1. Select Tools | Address Book from the menu.
2. Make sure CSV Files (*.csv) is selected under File type:.
3. Type "Contacts" under File name:.
4. Click Save.
If you already have them in a separate roaming folder then it should not be a problem to delete your programs folder. In fact, uninstalling Eudora and removing the program folder, then rebooting and reinstalling should be the fastest way to resolve your issue. I am sure that I could find an alternative solution to your issue but not as quickly as you seem to want, so I will "opt out" and see if another expert can help. Have a good day!
Can we do a remote session at no extra cost?
Rename all folders with Eudroa in them to Eudroa_Old or something similar ..\Qualcomm\Eudora
I would check Program Files, Program Files (x86) and also within %AppData% folders.
Then uninstall Eudora using Revo Uninstaller found here. https://www.dropbox.com/s/v8ahfiwt0k61905/RevoUninProSetup.exe?dl=0
Delete all of the registry files that are left over, restart and reinstall.If necessary you can then renamed the Eudora folders back to original so you don't lose anything.
only ones that say Eudora, do not delete them.
By renaming them, when reinstalling it will create a new Eudora folder.
ok that works to
Use revo uninstaller to now uninstall Eudora, and delete all the registry keys and folders aside from what you copied to your desktop.
Yes, just make sure on the Folders part you don't select and delete the copies on your desktop.
How did you fix it?
ok cool, good to hear it's fixed