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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.what happens when the installation complete and when you try to execute the program.
As xp was reinstalled on your computer you must have lost plugins and updates however to run the updates manually open windows update and run it let that complete and then you may reboot the computer and then try to open wordperfect or quattro pro.
if you find the same problem try uninstalling complete Corel software and reboot the computer.
Now you try to install the Corel software by doing a right click on the install or setup file and select run as administrator to install the complete package.
i understand you may have tried all the steps but give it a try on which i am asking you to do try uninstalling the Corel package and then reboot.
when you open the corel installer program do a right click on the setup file you will get a drop down list left click on the run as administrator and then install it let me know how it goes.
Very important you must have SP3 installed on windows xp before you install Corel package.
before make sure you have the latest Service pack 3 for windows xp already installed.
let me know when i can take a look at the computer remotely so that the problem can be fixed as soon as possible.
let me know the date and time of you availability so that i can be online at the same time and will have a look.
may i know your time zone
Its 3Am now when i checked your reply, we can start in the morning about 9am let me know if that is fine.
did you try the reinstall steps i asked you to install the Corel suite.
You have send in the email to which address.
i may get the email forwarded from the support team, i will have to wait for that.
i will get let you know once i get the email.
you can let me know what ever you have emailed copy and paste it on this chat box i will be able to read and analyze.