I'm sorry about the issue. No, that is a fake popup message; it is a scam. Do not call that number, and do not follow any instruction in that fake popup message.
Are you able to close the popup message? And/or are you able to shut down / restart the computer?
Is the computer still working fine or not? Or is there still popup issue?
Please reply at the box below to continue troubleshooting. Thank you.
Basically, this issue usually occurs when you accidentally click on a bad link or ad or attachment. Usually, closing the popup window or shutting down / restarting the computer should resolve the issue; if needed, press and hold the Power on/off button on the computer for about 10 seconds, then turn it back on and check.
Please always ignore any popup message or email message or phone call that you do not know or that you are not expecting.
- If your computer is still having issue, please let me know, so I can fix.
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