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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't open safari and the computer seems frozen. A message

Customer Question

I can't open safari and the computer seems frozen. A message appears saying "Due to a third party application your computer system has crashed." What should I do?
Thanks,
Thomas ******
Submitted: 10 months ago.
Category: Computer
Expert:  Kamil Anwar replied 10 months ago.

Press Command + Option + Escape simultaneously. This will open the Force Quit Applications window. Let me know when you see the Force Quit window.

Customer: replied 10 months ago.
I am on an iPad . You could call me on *** *** ****."
Expert:  Kamil Anwar replied 10 months ago.

Unfortunately, cannot but can help you resolve via chat. Can you follow the steps on the computer that i typed above

Customer: replied 10 months ago.
Please cancel my request. And please do not charge anything to my account. Thanks.
Thomas.
Customer: replied 10 months ago.
Nothing more to add. Please cancel my request.
Expert:  Kamil Anwar replied 10 months ago.

I will request this to be cancelled.

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