My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. May I ask what kind of printer you have and what error message you are getting?
It is possible that your printer may not be compatible with Windows 10, but it is also possible that you just need to update the driver for you printer. Once I know what type of printer it is, and I am certain that is compatible with Windows 10, I can, with your permission, remote into your computer while you watch and do what needs to be done for you. I have made a request via Additional Services. This is optional, and if you choose to do this, I can, Or if you do not choose to take this service, we can continue here.