Hi, and thank you for asking your question.
Let's get started with the remote session now. Please open up the following link:
On the page that opens up, click "I Agree".
Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (if using Firefox, click on the down arrow button at the top-right to view your downloads).
I'll then be connected. Thank you.
Here's the remote link, once again:
If you are having any issues with downloading/opening the remote file as directed, please be sure to reply back to me below. Thank you.
Please rest assured; we are not "scam artists", but have an A+ rating with the BBB:
After saving the file, you need to click on the down arrow button at the top-right of your Firefox browser - you will see the "Elsinore Screen Connect" file downloaded there. Click to open that file - and I'll be connected.
If you are still not able to find the file, please let me know. Thanks.
Do you want me to connect remotely to your screen and resolve the search engine issue for you, or not? If not, let me know so that I can close out this question for you. Thanks.