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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8889
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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Can't find my last year 2014 turbotax return.My email has

Customer Question

Can't find my last year 2014 turbotax return.My email has changed from***@******.*** to***@******.***.
Help
J D Little
Submitted: 12 months ago.
Category: Computer
Expert:  Harold Hanna replied 12 months ago.

Hello Mr. Little, I can attempt to assist you with this.

Expert:  Harold Hanna replied 12 months ago.

Have you tried to log in to turbo tax using your old email? Even if you don't use it anymore?

Customer: replied 12 months ago.
Expert:  Harold Hanna replied 12 months ago.

I have found the TurboTax website that you will need to get your password ***** and your information processed correctly to the right email. Please use the following page. It asks for proof of ownership, for your protection. You can use your phone to take a picture of your drivers license, passport, or other identity specified on the page. They state it will take up to a day to process the information.

Expert:  Harold Hanna replied 12 months ago.

https://ttlc.intuit.com/questions/1899319?_ans=1&_pos=1&_src=wapi&_tot=10&from=wapi&tags=

Expert:  Harold Hanna replied 12 months ago.

Please tell me if you are able to access this website. The heading should be "E-mail Change Request Submission for your TurboTax Account"

Expert:  Harold Hanna replied 12 months ago.

If this has answered your question, please rate my service with assisting your question! If you have any other questions, please ask! I appreciated working with you.

Expert:  Robert M. replied 11 months ago.

Do you still need help with this issue ?