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Hello and thank you for choosing JUSTANSWER.com
First, I am very sorry to hear you are having so much trouble.
I also need to understand your question better.
Can you tell me the EXACT error message you are getting? I need it to be verbatim.
If you can....take a screenshot when it happens, and then you can upload it here to this chat.
What program are you USING to E-file? Is it HRBlock? Is it TurboTax? Or is it TaxAct?
Please let me know.