Open the AOL Email sign in page or you may open this link account.aol.com.
On the Sign In screen, under the Password ***** click the Forgot Password? link.
Enter your AOL Username or email address in the Username or Email field.
In the second field, enter the words or characters you see displayed in the image and then click Next.
If you don't see the image clearly, you can click the refresh button to display a new set of words or characters. If that doesn't help, you can also click the volume button to have the words read aloud.
Next, to verify that the account belongs to you. Under Verify this is your account, select a confirmation option.
In the next window you can reset your password. Reset your password ***** typing a new password ***** the New Password ***** and then re-typing your new password ***** the Retype New Password ***** Your password ***** ***** and must be 6 to 16 characters long.
Click Done to sign in with your new password.
If another window pops up asking for your name, age, etc., you can fillup the information or skip it.