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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9562
Experience:  Computer Technician
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I have not received any e-mail this week?
, My son

Customer Question

Customer: ******* I have not received any e-mail this week?
JA: Thanks. Can you give me any more details about your issue?
Customer: My son updated my computer last Friday or Saturday since then no e-mail?
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Hi,

My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

I can help you get the email working again. I will need a little more info please.

Are you on that computer now?

Customer: replied 1 year ago.
I am on the computer.
Customer: replied 1 year ago.
Waiting!
Expert:  Randy Computer Tech replied 1 year ago.

okay, thank you.

>>PLEASE CLICK HERE<<< then sign in with your email username and password.

Expert:  Randy Computer Tech replied 1 year ago.

were you able to get to the email?

Customer: replied 1 year ago.
No nothing came thru
Expert:  Randy Computer Tech replied 1 year ago.

okay, I can check on this for you with a remote screen connect session.

I will send the info to you for the session.

Customer: replied 1 year ago.
I am about ready to give up It has been almost an hour.still no help?
Expert:  Randy Computer Tech replied 1 year ago.

Please click on the blue link below and agree to the remote session, then allow the download to run.

http://www.justanswer.com/remotedesktop/join.aspx?Session=36da9e36-00f5-4f9d-9e22-a46e94db0ac4

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