For Online Computer Support, Ask a Computer Technician
Hi, and thank you for asking your question.
Are you using Windows XP, Vista, 7, 8 or 10?
Please reply back to me below. Thank you.
I have sent you an offer for remote service now as well; once you accept the offer, I'll connect directly to your screen and assist you with this issue. If you would prefer to continue on this page instead, no issues - just reply back using the box below. Thank you.