Hello, I would like to try to help you with this problem. Has the printer ever worked on your laptop, or are you attempting to install it?
Does it give you an error number? I apologize for the wait it did not show up on my screen for some reason. What type of printer is it?
I'm sorry about the issue. The previous expert has opted out. I will help you with the printer issue.
What's the model of your printer? Is this a new printer?
Does your laptop have windows xp, vista, or 7, or 8, 10?
Is the printer connected to the computer with a USB cable? Or is the connection wireless?
Have you installed any printer's software?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Please let me know if you are still having problems with this issue, thanks!