Hello Irving I will be happy to assist you today.
What have you done so far? I am looking up a diagram in an attempt to follow your progress.
The document I am looking at is -
On page 67, it details the instructions for resolving a paper jam. Where are you in this process?
I want to continue assisting with this question. When possible, please let me know how far into the provided documentation you are, and I can walk you through the procedures if need be to help you find the part they are discussing.
I hope the provided documentation has helped you with this problem. Please let me know if you need more assistance with this issue.
If I was helpful to you in this process, please rate me! If you have any other questions, please let me know and I will be happy to help. I would like to close out this ticket unless you have any other questions.
Please let me know if you continue to need assistance with this question. Thanks!