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Harold Hanna
Harold Hanna, Computer Hardware Engineer
Category: Computer
Satisfied Customers: 152
Experience:  Sr System Administrator at General Dynamics
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What to I remove to unlock the paper jam in my HP 5660?

Customer Question

What to I remove to unlock the paper jam in my HP 5660?
Submitted: 10 months ago.
Category: Computer
Expert:  Harold Hanna replied 10 months ago.

Hello Irving I will be happy to assist you today.

Expert:  Harold Hanna replied 10 months ago.

What have you done so far? I am looking up a diagram in an attempt to follow your progress.

Expert:  Harold Hanna replied 10 months ago.

The document I am looking at is -

http://h10032.www1.hp.com/ctg/Manual/c04425658

Expert:  Harold Hanna replied 10 months ago.

On page 67, it details the instructions for resolving a paper jam. Where are you in this process?

Expert:  Harold Hanna replied 10 months ago.

I want to continue assisting with this question. When possible, please let me know how far into the provided documentation you are, and I can walk you through the procedures if need be to help you find the part they are discussing.

Expert:  Harold Hanna replied 10 months ago.

I hope the provided documentation has helped you with this problem. Please let me know if you need more assistance with this issue.

Expert:  Harold Hanna replied 10 months ago.

If I was helpful to you in this process, please rate me! If you have any other questions, please let me know and I will be happy to help. I would like to close out this ticket unless you have any other questions.

Expert:  Harold Hanna replied 10 months ago.

Please let me know if you continue to need assistance with this question. Thanks!

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