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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Set up new account today but it linked to my daughter's

Customer Question

Set up new account for myself today but it linked to my daughter's account. How can I fix this?
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. What kind of account is it, such as email account?

Do you mean her account is able to access your account's content?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 10 months ago.
Google Chrome account.
Att.net
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Computer Tech replied 10 months ago.

What do you need the new Google account for?

Can you please tell me what you mean with "link"? What is happening between your google account and her google account?

I do live online support. Can we continue here? Or I can connect remotely to your computer and fix the issue directly for you.

Please reply at the box below. Thank you.

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