I'm sorry about the issue. What kind of account is it, such as email account?
Do you mean her account is able to access your account's content?
What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
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What do you need the new Google account for?
Can you please tell me what you mean with "link"? What is happening between your google account and her google account?
I do live online support. Can we continue here? Or I can connect remotely to your computer and fix the issue directly for you.
Please reply at the box below. Thank you.