I'm sorry about the issue. When did you install Windows 10?
Do you mean you've rolled back to Windows 7, but Microsoft Works is still missing?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
Currently, does your computer have Windows 7 or Windows 10?
When you are available, please type at the box below, then click on the Reply button below to continue. Thank you.