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Did the Download of Windows cause me to lose my Microsoft

Customer Question

Did the Download of Windows cause me to lose my Microsoft Works in windows 7?
Submitted: 10 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 10 months ago.

Hi,

I'm sorry about the issue. When did you install Windows 10?

Do you mean you've rolled back to Windows 7, but Microsoft Works is still missing?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 10 months ago.

Currently, does your computer have Windows 7 or Windows 10?

When you are available, please type at the box below, then click on the Reply button below to continue. Thank you.

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