Hello & Welcome to JustAnswer. May i connect with you remotely to check/troubleshoot this for you directly? Thanks
I sent request for remote service. Please accept it then follow steps here to connect with me.
There are two options to continue:
1) I connect remotely, and fix it. If it's not fixed; you will be refunded. (additional service for $14, regardless of the hours it takes to fix it)
2) I assist via question/answer mode. (covered in the amount paid)
No worries, please send me a screen shot of the Windows Update (History) and also tell me if you see the GET Windows 10 icon in the taskbar (lower right)
Click Start, type cmd, right click cmd and chose run as administrator
in the black command prompt window, type
wusa.exe /uninstall /kb(###) ###-####/p>
press the enter key, follow instructions on screen to uninstall update, once done, let me know.
They are, and your PC seems to be fully up to date.
type cmd to search for it, then right click and choose run as administrator.
You need to right click it (not left click)
May be it's best to connect remotely; you typed the command incorrectly.
please send screen shot of the black window where you typed the command.
the command typed is incorrect, it's missing spaces. it should be exactly as below:
There still are couple more steps, this was the easiest which is why i'd say that we do it remotely to do it quickly else it can take a lot of time.
Okay. I will be typing the next steps until then.
No, wait please. typing steps.
change windows update settings to only download and not install, then restart. After restarting, Hold the Windows Key and Press R. Type the following path in the run dialog,
Locate GWX folder and rename it to GWX1 (don't rename anything else) otherwise it can cause corruption with system files. Once this is done, then download Autoruns from here and run it. Search for GWX and uncheck all files where description contains the word GWX. Then, reboot and see if the issue is resolved.
Which panel? and what is back to normal?
Sounds like it is, but follow the steps i provided above to get rid of Windows 10 updates completely and disable it.
Don't run updates now, until the steps have been followed.
Welcome. Let me know how it goes. I will be going offline now and will be back tomorrow to respond to any queries.
Hello. I am back online now. Did the steps work. Thanks