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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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J have tried to connect my printer wireless and it is not

Customer Question

Customer: J have tried to connect my printer wireless and it is not working? can you help me?
JA: Thanks. Can you give me any more details about your issue?
Customer: I have a Dell v515w printer w/fax included. It is not connected to my computer anymore
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $36) to post your type of question to Computer Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Computer
Expert:  Barun replied 10 months ago.

Hi, and thank you for asking your question.

Are you using Windows XP, Vista, 7, 8 or 10?

May I set up a quick, secure remote session (for a small fee) to check the printer issue for you?

Please reply back to me below. Thank you.