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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My printer will not start. The diagnosis says ther is a

Customer Question

My printer will not start. The diagnosis says ther is a connection issue and printer status issue.
Submitted: 1 year ago.
Category: Computer
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Is this the error message displayed on the computer when you try to print, and is the printer connected directly to your computer?