My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this.
I am sorry to hear that you are having this issue.
Step 1: PLEASE CLICK HERE<<<<
Step 2:Then click the blue Member Features button on the lower left side of the page.
Step 3: You're now at the login page where you enter your magicJack phone number and password*.
Step 4: Ignore the welcome screen that is loaded with multiple offers costing more than $19.95.
Step 5: Click the My Subscriptions or My Account tab.
Step 6: On those pages you will find a Reactivate button or a Renewal page with a button to show details.
Step 7: On the displayed pages, you'll find the one year renewal option. Complete your renewal for $19.95.
* Previously, you had to click the mymagicjack (my.magicjack.com) button to reach the login page.