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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have Windows 10 (from Windows 7) and have problems

Customer Question

I have Windows 10 (from Windows 7) and have problems importing photos into Picasa. Are additional drivers needed to get this working properly. This process worked great on Windows 7.
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is there any error or message when importing?

What's the model of your device?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.
No error message
Dell XPS
Expert:  Viet - Computer Tech replied 1 year ago.

Do you import photos from a camera device, or something else, to the computer? Please reply at the box below. Thank you.