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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have windows 7 and internet explorer 11,when I try to

Customer Question

I have windows 7 and internet explorer 11,when I try to download a e-mail attachment explorer shuts down.
Submitted: 11 months ago.
Category: Computer
Expert:  Breland replied 11 months ago.

Hello Harold. My name is ***** ***** I'll be happy to assist you today. I'm sorry to hear Internet Explorer is giving you trouble.

Have you recently upgrade to Internet Explorer 11 (IE11)? Did this issue just start happening?

Customer: replied 11 months ago.
I have had (IE11) for a while, this only happens using explorer 11If I use fire fox I have no problem.
I must say that the way your company lures people into your service borders on the criminal
I will not use this again.
Expert:  Breland replied 11 months ago.

Harold, I'm sorry to hear your experience hasn't been pleasant. However, customers are not required to pay anything unless they are satisfied with our service. Unfortunately, this policy results in us experts usually getting stiffed on our services and time even when we do help, but the guarantee is still in your favor.

Expert:  Breland replied 11 months ago.

I'll be happy to assist you with your IE11 issue today, if you would like. Otherwise, please let me know if you would no longer like to proceed.

Customer: replied 11 months ago.
I would rather not proceed, I can not afford the bill and If I would have had an idea that rhis would result in a charge I would not have continued
Expert:  Breland replied 11 months ago.

Ok, thank you for letting me know up front. Please have a good day.