Hello Harold. My name is ***** ***** I'll be happy to assist you today. I'm sorry to hear Internet Explorer is giving you trouble.Have you recently upgrade to Internet Explorer 11 (IE11)? Did this issue just start happening?
Harold, I'm sorry to hear your experience hasn't been pleasant. However, customers are not required to pay anything unless they are satisfied with our service. Unfortunately, this policy results in us experts usually getting stiffed on our services and time even when we do help, but the guarantee is still in your favor.
I'll be happy to assist you with your IE11 issue today, if you would like. Otherwise, please let me know if you would no longer like to proceed.
Ok, thank you for letting me know up front. Please have a good day.