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Andy, Computer Consultant
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HELP ME! I have an adware problem. I need to start my

Customer Question

HELP ME! I have an adware problem. I need to start my windows 8.1 computer in safe mode, and I am having a bit of difficulty.
Submitted: 1 year ago.
Category: Computer
Expert:  ChrisC replied 1 year ago.

Hi, and welcome to JustAnswer! My name is ***** ***** I'll be happy to help you today.

You said you're having an issue starting the computer in safe mode. Can you tell me exactly what the problem is?

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