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Updated to windows 10. Cannot get optical disc reader to

Customer Question

Updated to windows 10. Cannot get optical disc reader to play or record anything. When insert and cd or dvd prompt says insert disc and nothing happens. Inserted disc I know has music on it and one with pictures and one with documents. Try to read contents nothing shows.
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

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