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Robert M.
Robert M., Consultant
Category: Computer
Satisfied Customers: 8996
Experience:  30 yrs. in NYC computer industry working with PC and networks, banks, brokerage, legal etc.
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I forgot my account administrator password how do I reset it

Customer Question

I forgot my account administrator password ***** do I reset it
Submitted: 1 year ago.
Category: Computer
Expert:  Robert M. replied 1 year ago.

This is for the windows 8 account that you need to login to the computer ?

was the id in the form of a microsoft email address ?

Customer: replied 1 year ago.
it was
Expert:  Robert M. replied 1 year ago.

Try going to www.live.com and use the lost password ***** to reset the password ***** that email account

if the computer is hooked up to the internet it SHOULD accept the new password ***** you reset it at live.com and can access it there. The computer should use the same password. key word is should. But that is the way microsoft plans it to work.

If that does not work i can get you some password ***** software and instructions but they are not all that easy to use and require another computer to create a cd or flash drive that you would boot the affected computer from

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