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Ask Andy Your Own Question
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am shekhar
, i have acer pc and bush tv. initialy 2

Customer Question

Customer: hi I am shekhar
JA: Thanks. Can you give me any more details about your issue?
Customer: i have acer pc and bush tv. initialy 2 days before pc get connected with tv via vga neatly. but yesterday onwards pc shows that it is connected to tv but tv not display screen.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: but if my problem resolve then only i pay
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing


Can you tell me what the make and model is for the Acer laptop you have?


Also, some laptops have a button on the keyboard that will turn on, and turn off the external display. Have you checked this?

Customer: replied 1 year ago.
i chk but didn'work
Expert:  Quiksilver07070 replied 1 year ago.

So, you DO have this button? And when you pushed it, nothign happened?


Or do you NOT have this button?


Are you able to go to the SCREEN RESOLUTION window, and use the DETECT button to see if the second monitor is even recognized?


If you want i can do a REMOTE SESSION with you and check your settings. Are you up for it?

Customer: replied 1 year ago.
My issues not resolve and how you diduct amount from my account.
You said after satifaction only amount will diducte. And also for every answer u diduct 3gbp.
This is cheating.
My problem is still same. But i loss money
Expert:  Quiksilver07070 replied 1 year ago.

im sorry, but i am unable to help with billing or account questions.


YOu will need to contact customer service.


I will Opt-Out so another expert can help

Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

If the problem is still there, please tell me which Windows version is installed on your Acer computer. Also, do you remember making any changes to the computer recently?

Let me know,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro