How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Some one changed my photo what do I do

Customer Question

Some one changed my photo what do I do
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What is the photo for?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
My profile
Expert:  Viet - Computer Tech replied 1 year ago.

What kind of profile is it, such as facebook profile, etc.?

Are you able to to change your profile photo?

Do you have windows xp, vista, or 7, or 8, 10?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
My profile pic for ourtime
Expert:  Viet - Computer Tech replied 1 year ago.

In ourtime, go to your profile, then there, click on you profile picture upload option, etc., then browse / change it, then what happens?

Do you have windows xp, vista, or 7, or 8, 10? And/or what's the brand/model of your computer?

Please reply at the box below. Thank you,

Expert:  Richard replied 1 year ago.

Hi there and welcome.

Do you still need assistance with this issue?