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I'm sorry about the issue. What is the photo for?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
What kind of profile is it, such as facebook profile, etc.?
Are you able to to change your profile photo?
In ourtime, go to your profile, then there, click on you profile picture upload option, etc., then browse / change it, then what happens?
Do you have windows xp, vista, or 7, or 8, 10? And/or what's the brand/model of your computer?
Hi there and welcome.
Do you still need assistance with this issue?