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Andy
Andy, Computer Consultant
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How do I discontinue the archive file usage?

Customer Question

How do I discontinue the archive file usage?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is this email archive, or something else?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
it does appear that it is an email archive. It seems to log each email that is received (and maybe sent). So over time, the file has become extremely large. But I can not access it at all. So it just keeps getting larger and larger. I just want to cancel the process and delete the file.Dwayne
Expert:  Viet - Computer Tech replied 1 year ago.

Thank you. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I believe that I have found a way to resolve my problem. So I will no longer need your help at this point.I will contact you in future if I need help with any other issues.Thank you.
Dwayne
Expert:  Viet - Computer Tech replied 1 year ago.

You're welcome. Great. This is being cancelled. If you need anything else, please come back any time. Thank you for the update.

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