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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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178-pages down in a new book manuscript, and after saving

Customer Question

178-pages down in a new book manuscript, and after saving the file, a dropdown message suddenly appeared. Three choices appeared: "Save? Yes, No, and Cancel." I hit "Yes," and the entire file disappeared. GEEK Squad was unable to find or resurrect that manuscript file. Can you help?
My PC has a digital hard drive, was custom built several years ago, the OS is Microsoft 7, and I used Word 2013 software . . .
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Was this a new file and the first time saving it... or did you modify a previously saved file and in which it prompted for a Save?

Expert:  Cody replied 11 months ago.

Checking in to see if you still need help with this issue, if so please reply at your convenience.