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Please give me a moment to locate this information for you.
Here is the information that I have located for you:
NOTE: This a direct quote from Facebook.
If you've been warned or temporarily blocked from adding friends, you'll need to wait until the block is finished. "Helpful" votes on your answers cannot help you exit the block.Facebook is a place for connecting with friends, family and other people you know personally. Facebook receives signals from the community and may establish limits to prevent behavior that other people on the site may find unwanted or annoying. These limits restrict the rate at which you can use certain features on the site, such as adding friends.When your temporary block is lifted, please only send friend requests to people who you already know personally.
Here's a link to the Facebook Community Help Site where you can read more about their policies. I understand that they do not always seem fair, as in your case, but they stand by them firmly and rarely make exceptions.
They do not, unfortunately, provide telephone support. https://www.facebook.com/help/community
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