How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask GeekGal Your Own Question

GeekGal
GeekGal, Computer Support Specialist
Category: Computer
Satisfied Customers: 918
Experience:  MIS degree and 15+ years experience with both Mac and Windows hardware & software
76665483
Type Your Computer Question Here...
GeekGal is online now
A new question is answered every 9 seconds

I have a Sony 160gb hard drive RDR-HXD890S which I bought in

Customer Question

I have a Sony 160gb hard drive RDR-HXD890S which I bought in 2009 and I have misplaced my remote. I cannot use a Universal one as I could not be able to get Title List to watch any recordings. CAN I purchase a replacement remote from you guys and if you have warehouse here say Sydney or Melbourne be able to purchase there. How much would it cost.
Shall wait for your reply
thankyou
Submitted: 11 months ago.
Category: Computer
Expert:  GeekGal replied 11 months ago.

Hi there. My name is ***** ***** GeekGirl :). Thank you very much for giving us an opportunity to help you. Please keep in mind as we work together that it often takes more several steps and/or answers to solve a problem. So If my answers don’t work or if you are not satisfied, please don’t Rate my answer as Bad or Poor Service, but please Reply back to me by clicking the “Continue Conversation” or “Reply” button and I will gladly continue to help. Remember, only Rate answer after you are 100% Satisfied. Please do not rate an answer, if you are not satisfied. If I am unable to solve your problem, I will open it up to another expert who may be able to help. Your satisfaction is out top priority!

Expert:  GeekGal replied 11 months ago.

We do not sell products, we simply provide support. However, I have researched this and found a link for you where you can purchase a replacement remote. You can order a replacement from http://www.amazon.co.uk/RDR-HXD890-Replacement-Remote-Control-RemotesReplaced/dp/B008A69K84

Expert:  GeekGal replied 11 months ago.

Will that meet your needs?

Expert:  GeekGal replied 11 months ago.

If this resolves your problem, I would greatly appreciate it if you would rate my service. If you are not satisfied, please let me know how I can be of further help. If any of my instructions are unclear or need clarification, please let me know. Happy New Year! Have a wonderful day!

Expert:  GeekGal replied 11 months ago.

If my answer has helped you, please be kind and take a moment to rate me so I will be paid for my time. If you are not satisfied, please do not issue a rating until you have provided me with an opportunity to address any remaining questions or issues. Your complete satisfaction is my goal!