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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9559
Experience:  Computer Technician
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I am I can't get into my IncrediMail or send any messages! I

Customer Question

I am***@******.***
I can't get into my IncrediMail or send any messages! I get the message that a problem caused the program to stop working properly. This was yesterday (12/31) morning. Help!
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Comcast has recently updated their sending protocol security level, therefore you might encounter issues with sending in IncrediMail.

In case you encounter issues with your Comcast account please click the following link and compare your account settings:

http://customer.xfinity.com/help-and-support/internet/email-client-...