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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Windows security is asking me user id & password. I've

Customer Question

Windows security is asking me for my user id & password. I've responded several times, with several different bits f info, beginning with what I thought was my user id & password ***** none work. Until I resolve this I cannot access the internet, e-mails,....
Can you help me figure this out?
Submitted: 11 months ago.
Category: Computer
Expert:  Mr.Med replied 11 months ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, I would recommend you try these steps to disable Windows security credentials.

1. Make sure you have selected Home group as your active network.

i. Open Control Panel window

ii. Select Network and Sharing Center

iii. Under View your active networks

iv. Select Home network

2. Turn off Password ***** sharing. Steps to follow

i. Under Network and sharing Center

ii. Click on Change advanced sharing settings

iii. Expand Home or work

iv. Under Password ***** sharing, Turn off password ***** sharing

3. Set credentials password ***** blank. Steps to follow:

i. Open Control Panel,

ii. Click User Accounts and Family Safety

iii. In the left pane, click Manage your credentials.

iv. Click Add a Windows credential.

v. In the User name and Password ***** make sure user name and password ***** *****

Restart your computer and Let me know the results please

Thank you

Expert:  Mr.Med replied 11 months ago.

Has everything worked out, do you still need help please?

Thank you

Expert:  Mr.Med replied 11 months ago.

Hi,

If you need any further help let me know and i will gladly continue to help

Thank you

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