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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9609
Experience:  Computer Technician
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We have a Dell Computer - hard drive is fried (computer

Customer Question

We have a Dell Computer - hard drive is fried (computer consultant determined). Best Buy Geek Squad says we should have an Windows Operating System disk for them to put in the new hard drive. Is that right? We can't find one. They also said we have to buy a restore disk from Dell. Correct? How much?
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.

Some computers have the operating system image on the hard drive and recommend that you create a recovery disc in case the hard drive fails. If you do not have the recovery disc then you will need to purchase one.

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