How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I have a Lenovo yoga 700 and reason it will not cut on.

Customer Question

hey
I have a Lenovo yoga 700 and for some reason it will not cut on.
help!!!!!!!
It is my work computer
Submitted: 1 year ago.
Category: Computer
Expert:  Barun replied 1 year ago.

Hi, and thank you for asking your question.

The following steps might be a little convoluted, but please carry them out now and let me know:

First, disconnect the power adapter from the laptop.

Next, press the Power button 10 times in a row, at 1-second intervals.

Next, press and HOLD down the Power button for atleast 30 seconds, and then release the button.

Finally, re-connect the power adapter and turn the laptop back on.

Does this make any difference to your issue? Please reply back to me below.

Customer: replied 1 year ago.
That made the key board flash but nothing appeared on the screen and power light in the side is still on
Expert:  Barun replied 1 year ago.

OK; allow me just a couple of minutes, please.

Customer: replied 1 year ago.
Ok tried that again and still nothing on screen
Expert:  Barun replied 1 year ago.

OK; looks like it might be a hardware issue with the laptop itself. Let me open up your question to our other experts now; thank you.

Customer: replied 1 year ago.
This is garbage, website wants to charge a fee then don't resolve issue
Customer: replied 1 year ago.
Do not charge my card
Expert:  Barun replied 1 year ago.

I'll close out this question for you now. Thanks.