that is not your computer. That is somebody sending you a message through some sort of message program like hotmail or aol or yahoo messenger or skype.
it looks to be a landlord asking his tenant to do a few repairs.
they might have sent it to the wrong person.
you can click the send button to reply to them if you are not who they are looking for
and there should be a little x on the top right to close the message itself or you can always hit alt F4 after you click on it to close it
oh you got stuck in the bios setup screen
that is where you can go to make some changes to the way the actual hardware on the computer works. You normally need to hit a key when the computer is starting to wind up there. you may have done it by accident
just hit the esc key and it should close and start the windows operating system for you.
try F10 or even just rebooting the computer using ctrl alt delete
if it still pulls up that screen than there is some error that is putting it into that screen or a stuck key on the keyboard
if it is a desktop you can even try unplugging the keyboard and hold the power button down till it turns off then turn it on again to see if it will boot to windows and then you can plug the keyboard back in. if it does that than there is probably a key stuck on the keyboard that is putting it into the setup bios
i will opt out than.
Are any of the F keys stuck?
Do you have an external keyboard you can plugin?
Shut it off, take the battery out for 30 seconds, then put it back in and power up. What is the first thing that comes up on the screen?
shutdown the device, and see if the hard drive needs re seated.
To do this, this video will give you some idea on how to remove it and add it again.
Also try going to boot tab in BIOS and enabling CSM
Another option is to press F12 repeatedly on startup and choose to boot from hard drive
What's the boot tab look like, is the boot order listed. Is hard drive 1?
I can open it up to see if someone is available.
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On the Boot menu of Aptio setup utility, change Setup Prompt Timeout to 0 (zero) Press F10 and save and Exit setup. Check the result. If it not helps, please go to Save and Exit menu of Aptio Setup Utility and select Restore Defaults and press F10 to save changes and Exit. If it also not helps, you ned to disconnect the builtin keyboard and connect an external keyboard to check the result. One or more function keys may remain pressed inside the keyboard(even if the key do not looks like pressed, the membrane layer inside the keyboard may remain touched)
If so, One or more function keys may remain pressed inside the keyboard(even if the key do not looks like pressed, the membrane layer inside the keyboard may remain touched). You should replace the builtin keyboard to resolve the issue.
I understand that this answer may not be entirely to your liking, and I regret being the bearer of information that you really don’t want to hear. But it would be unfair to you and unprofessional of me where I to provide you with anything less than truthful and honest information.
It is not a problem that can fix remotely or through phone. One or more function keys may remain pressed inside the keyboard(even if the key do not looks like pressed, the membrane layer inside the keyboard may remain touched). You should replace the builtin keyboard to resolve the issue.
Hi Can I get the model number of your laptop? Also can you post pictures of the advance and boot tab in bios screen that it keeps booting to.