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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I HAVE A HP DESKTOP COMPUTERTHAT THE SOUND DOES NOT WORK AND

Customer Question

I HAVE A HP DESKTOP COMPUTERTHAT THE SOUND DOES NOT WORK AND I WOULD LIKE TO GE IT WORKING
MY NAME IS***** MY EMAIL ADDRESS IS AS FOLLOWS ***@******.***
Submitted: 11 months ago.
Category: Computer
Expert:  Jason Jones replied 11 months ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 11 months ago.
PLEASE
Expert:  Jason Jones replied 11 months ago.

Thank you. I will get that started for you. After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Expert:  Jason Jones replied 11 months ago.

After you click the "Accept this offer" button for the remote service, the remote link will be posted here. That will be the last charge for today.

Customer: replied 11 months ago.
not intrested
Expert:  Satchi replied 11 months ago.

Hi Welcome to justanswer.com

It will be better and quick if I can access your computer remotely to fix the problem ..

for that please follow the below steps

Please open the below link URL in browser

http://www.justanswer.com/remotedesktop/join.aspx?Session=aa8214f9-5fd1-4158-87b7-d13f6aedfc1c

and then click on I agree button .

After that click on Download link to download a file and run it