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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I just bought an acer monitor (FHD 1080P) It is monitor #2

Customer Question

I just bought an acer monitor (FHD 1080P) It is monitor #2 and tied in with monitor #1. I am running autocad on monitor #1. Monitor #2 the acer, is my text screen. the acer is quite distorted in the horizontal direction. I cannot figure out how to adjust it. Can someone help? Thanks.
Frank Irete
Submitted: 11 months ago.
Category: Computer
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What's the exact model of your new Acer FHD 1080P, such as K242HL or H213H, etc.?

Do you have the manual for the new monitor?

Are you able to go to Control Panel in Windows, then adjust the display / screen resolution there?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,