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Ask Byron Your Own Question

Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2063
Experience:  CCNA, A+, MCSE with over 12 years experience.
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You are the third one over two hours that I have tried to

Customer Question

Andy,
You are the third one over two hours that I have tried to get a new password. I understand that
it will cost $ 36 and plugged in my credit card.
'can you please take of this or do I have to start over again!
Submitted: 11 months ago.
Category: Computer
Expert:  Byron replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist. I should be able to help you with this.

Can you tell me the email address associated with your Microsoft account (the e-mail address that you see on your

Windows 10 login screen) ?

Customer: replied 11 months ago.
I don't think that there is one. I use my xxxxxxxxx my credit card charge went through, bit I was asked again for my
password. my password ***** setting up windows 10 was JC 1648 and I plugged in a new password ***** turn on the computer.
So, it gets back to the same thing- I need a Microsoft password ***** works. I tried to download a Microsoft game offered
today free and ran into this problem - password ***** Neither of mine worked. So, for the past 3 hours, I have been trying to get a password ***** works!
Expert:  Byron replied 11 months ago.

Please check your inbox for***@******.***

Look for a just received email from Micorosoft containing a reset code.

Please send me that code.

Customer: replied 11 months ago.
the code is(###) ###-####
Expert:  Byron replied 11 months ago.

Thank you. One moment please.

Expert:  Byron replied 11 months ago.

Thank you. Your new password ***** your Microsoft account (*****@******.***) is: Login1234

This is only for Microsoft related activities. If the above email address appears on your login screen

on your computer,

use the new password. Also, use it for downloads for Microsoft games or software from the Windows Store.

This is not the password ***** log in to your AOL account.

Expert:  Byron replied 11 months ago.

Hi John. Are we playing blackjack now?