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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Running a xp computer, when it boots up things start to load

Customer Question

Running a xp computer, when it boots up things start to load and then a light bulb with a x next to it appears, an icon in the lower right corner, and the computer locks up. The mouse still works, but nothing else. Clock stops, can't open or close programs, like the CPU stopped
Submitted: 11 months ago.
Category: Computer
Expert:  Robert M. replied 11 months ago.

see if you can start it in safe mode by tapping F8 repeatedly as you restart it

if it will run that way than i can tell you how to fix it

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