Hi, and thank you for asking your question.
Just to clarify, did you restart your laptop and try entering your account password *****?
Please reply back using the box below. Thank you.
OK; thank you for the info. Be right back with further steps; please stand by.
OK, now please look for and click on an icon (with 3/4 of a circle) next to the Power icon at the bottom-right corner of the logon screen. Do you see any option set to ON there, in the Ease of Access options?
Keep me posted.