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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Grandson has acer tablet lost password and doesnot have it

Customer Question

grandson has acer tablet lost password ***** doesnot have it written down anywhere.
is there a way to open and reset password
Submitted: 11 months ago.
Category: Computer
Expert:  Satchi replied 11 months ago.

Hi ,

Welcome to justanswer

May I know the acer model number ?

Customer: replied 11 months ago.
es1-111
Customer: replied 11 months ago.
tablet
Expert:  Satchi replied 11 months ago.

Is it a netbook or tablet ?

Customer: replied 11 months ago.
How do I tell
Expert:  Satchi replied 11 months ago.

Is it a laptop with keyboard and screen or only touch screen ?

Customer: replied 11 months ago.
not sure tablet with keyboard and screen
Expert:  Satchi replied 11 months ago.

http://www.amazon.com/Acer-Aspire-ES1-111M-C40S-11-6-Inch-Diamond/dp/B00MNOPS1C

Please click the above link and check is it the same model ?

Customer: replied 11 months ago.
that's it
Expert:  Satchi replied 11 months ago.

IS there any important data in it as if we will do the factory restore all data will be erased ?

Customer: replied 11 months ago.
no important data
Expert:  Satchi replied 11 months ago.

Okay

First, restart the Acer . As soon as the Acer logo comes up on the screen, press two keys, Alt and F10, at exactly the same time. This reveals the recovery menu. When the menu appears, press "Enter" to begin the restore wizard, the program that guides owners through the restore process.

Let me know how it goes