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Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Sir please provide the following details so that I can understand the issue you are facing more clearly
Is this a laptop or desktop computer?
What is the make and model of the computer?
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Sir please try the following to eject the disc in your computer CD/DVD drive.
1.Open My computer from desktop or Press windows key + R key on the keyboard which will open file explorer
2.In file explorer you can see CD/DVD drive right click on it and click on eject that will eject the disc
Some slide in drives do not have eject button for those drives you need to do the above.
Please try the above and let me know the result.
Sir/Ma'am checking to see whether you saw my above answer to fix the issue using the instructions i provided. If it didn't solve the issue we can try other options.
Please let me know the status.