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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Is there a way to stop the Offsite Online Backup service in

Customer Question

Is there a way to stop the Offsite Online Backup service in Windows 10 from shutting off? This causes online backups to fail.
Submitted: 11 months ago.
Category: Computer
Expert:  Cody replied 11 months ago.

We could create a script to start the service every X amount of time.

Also if your right click on the properties of the service you can have it restart on failure.

Customer: replied 11 months ago.
Right clicking the properties does not help, because the problem shows up when the offsite backup tries to start, which is at night. The script solution might work if it could be done, say, every hour, but there is still a chance that the service would turn off just before the backup tries to start
Expert:  Cody replied 11 months ago.

What program is being used, you may need to reinstall the program as the service you mentioned is not built into Windows 10.

Customer: replied 11 months ago.
I am using SOS Online backup. The service in question (Offsite Online Backup Service) is definitely part of windows 10
Expert:  Cody replied 11 months ago.

Can you reinstall the SOS backup part? I have Windows 10 and do not have that service, the SOS install probably added that service.

Customer: replied 11 months ago.
I could try that. I had assumed that it was part of windows 10. If I reinstall SOS and the problem persists, I assume you will refund the $27 I paid?
Customer: replied 11 months ago.
I am still waiting for a response to my last message.
Expert:  Cody replied 11 months ago.

You only pay if you're satisfied.

Customer: replied 11 months ago.
Thanks, ***** ***** disconnecting now.
Expert:  Cody replied 11 months ago.

ok