Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
let me know the problem a bit more in details.
dont worry about the money you have paid. its with just answer as your deposit and we have 100% customer satisfaction policy
i will list down the various possibilities that you may try once you are at home
let me know on which screen you are stuck on however i would like to know the current status of the problem.
Push and hold down the power button for 30 seconds and let the computer be powered off for 5 mins. power it back on keep tapping the F8 key and let me know what screen you get.
sure..let me know once you have tried