Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
What Microsoft program software you have with the old computer, let me know so that i can identify and let you know if you can install it on your new computer.
can you tell me how old is it?
You can give it a try however messenger should not ask for a new key the old key should work. There could be a compatibility issue with the new version of messenger as it might not work if it not compatible then you can download a free Microsoft messenger from the link given below.
There is an optional Remote Connect Service - Quick Resolution
Remote access is an optional additional service offer with a minimal one-time flat fee ($22). It is 100% safe which will allow me directly work on the problem and can be fixed quickly, you can sit back and watch your screen while i fix it for you. Let me know if you need the additional service or else we can continue with the service you have already opted for.let me know if you want to opt for remote assistance. Thank you.
let me know if you have any question.
it should be a one time charge and not a contract if you have not signed in for monthly subscription. If you still have a billing question you may contact customer care. I will provide you the link.
you may enter the product key and if it does not accept then you will have to download and install it from the link i gave.
Call our Toll-Free Customer Service
US/Canada : 1.***-***-****Available 6am to 6pm PST
InternationalAvailable 24/7 for calls from outside US/Canada:Australia : 1800-679-634 New Zealand : 0800-452-621 United Kingdom : 0***-***-**** The rest of the world : 1-***-***-****
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click on the link it will open a webpage where you will see a green download button click on it and it will download MS messenger as a dmg install file on your mac, after the download is complete open the .dmg file and run the installation and it will not ask you for any password ***** you are prompted for a passcode you enter the mac login password ***** if you do not know the mac passcode then you can reset the Mac account passcode from the link given below.